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    Business Communication Study Set 1
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    Exam 8: Negative Messages
  5. Question
    The Principles of You-Attitude and Positive Emphasis Should Not Be
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The Principles of You-Attitude and Positive Emphasis Should Not Be

Question 65

Question 65

True/False

The principles of you-attitude and positive emphasis should not be used in negative messages, since you know that the reader is going to react negatively.

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