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  3. Study Set
    Business Communication Study Set 1
  4. Exam
    Exam 8: Negative Messages
  5. Question
    It's a Good Idea to End Negative Messages by Apologizing
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It's a Good Idea to End Negative Messages by Apologizing

Question 4

Question 4

True/False

It's a good idea to end negative messages by apologizing for any inconvenience the reader may have experienced, even if you're not sure that s/he was actually inconvenienced.

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