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A Member of Your Team Has Suddenly Complained, During a Meeting

Question 60

Multiple Choice

A member of your team has suddenly complained, during a meeting, that no one is adequately listening to her insights.As team leader, you feel a responsibility to respond; you ask, "Are you saying that the team is making decisions too quickly, without enough discussion?" Which of the following conflict resolution strategies have you used?


A) Paraphrasing
B) Checking for feelings
C) Checking for inferences
D) Including you-attitude

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