Which of the Following Is FALSE

Multiple Choice

Which of the following is FALSE?

A) Benchmarking involves identifying one or more organizations that excel at carrying out some function and using their practices as a source of ideas for improvement.
B) Organizations can carry out benchmarking by reading about other organizations or by visiting or calling them.
C) Benchmarking is more useful for learning about new products than existing products.
D) The process of benchmarking varies according to the information needs of the organization and the resources available.
E) Benchmarking is an example of the use of selected cases to develop insights into a phenomenon.