To Make Sure the Japanese Operations Replicated the "Starbuck's Experience

Multiple Choice

To make sure the Japanese operations replicated the "Starbuck's experience" in North America, Starbucks insisted on all of the following except:

A) stores are required to adhere to the design parameters established in the U.S.
B) all store managers and employees are required to attend training classes similar to those given to U.S.employees.
C) transferring some employees to the Japanese operation.
D) not giving employees stock options until all requirements are adhered to.
E) reducing benefits and meals plans