Multiple Choice
Areas that are examined by the ISO 9000 certification team include all of the following except:
A) Design (product or service specifications)
B) Process control (instruction for manufacturing or service functions)
C) Purchasing service (e.g., instructions for conducting after-sales service)
D) Environmental management standards
Correct Answer:
Verified
Correct Answer:
Verified
Q11: General Motors' decision to close some of
Q12: The process of evaluating results in relation
Q13: When the subsidiary is selling new products
Q14: If centralized decision making is in place,
Q15: ISO 9000 refers to the International Standards
Q17: The use of quality circles is a
Q18: The more sophisticated the level of technology,
Q19: The amount remaining after all expenses are
Q20: If decentralized decision making is in place,
Q21: Kaizen is a Japanese term that means:<br>A)Employee