The Four Useful Decision-Making and Problem-Solving Techniques in Knowledge Management

Multiple Choice

The four useful decision-making and problem-solving techniques in knowledge management are

A) case-based reasoning,the nominal group technique,brainstorming and Dewey's reflective thinking process
B) knowledge structuring,knowledge-management enabling,knowledge sharing and social network analysis
C) capable leadership,knowledgeable staffing,use of technical tools and advanced strategies
D) communication techniques,assertiveness,self-knowledge and critical thinking