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According to Baldrige Criteria and Deming's 14 Points,communication of Values,expectations,customer

Question 49

Multiple Choice

According to Baldrige Criteria and Deming's 14 points,communication of values,expectations,customer focus,and knowledge as a key area of the Senior Leadership item is discussed under:


A) teach and institute leadership.
B) improve constantly.
C) learn the new philosophy.
D) statement of purpose.

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