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    Managing for Quality Study Set 2
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    Exam 12: Measurement and Knowledge Management for Performance Excellence
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    Which of the Following Perspectives of the Balanced Scorecard Includes
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Which of the Following Perspectives of the Balanced Scorecard Includes

Question 44

Question 44

Multiple Choice

Which of the following perspectives of the balanced scorecard includes such measures as quality levels,productivity,cycle time,and cost?


A) Innovation perspective
B) Customer perspective
C) Internal perspective
D) Financial perspective

Correct Answer:

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