An Organization Decided to Focus on Its Core Competencies,such as Customer

Multiple Choice

An organization decided to focus on its core competencies,such as customer service,and contract out its secondary functions,such as benefits administration.Which of the following defined its core competencies?

A) activities that were best performed using technology
B) activities that both contributed to the bottom line and employee commitment
C) activities that created current or potential competitive advantage
D) activities that traditionally led to competitive advantage and growth