Multiple Choice
New management of the Falcons football team surveyed former season ticket holders to determine why they were no longer attending the games.As a result,it set "Clean and well-stocked restrooms" as one of its _____ customer-defined standards.
A) Responsive
B) Hard
C) Informal
D) Measurable
E) Soft
Correct Answer:
Verified
Correct Answer:
Verified
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