Multiple Choice
The highest customer expectations are referred to as _____ expectations.
A) Normative
B) Acceptable
C) Ideal
D) Ego-satisfying
E) Id-oriented
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q20: Instead of cooking dinner themselves,Jenna and her
Q21: _ service is the level of service
Q22: Customers typically notice service when it falls
Q23: If customers believe they have multiple service
Q24: Amber wants to get her ears pierced.In
Q26: As the number of perceived service alternatives
Q27: Hildy's children are giving her a weekend
Q28: Hurricanes and tornadoes that affect a large
Q29: When Joan woke up this morning,she felt
Q30: As a teenager,Louis spent his summers as