Tom Grantham,a U

Multiple Choice

Tom Grantham,a U.S.citizen,decided to outsource the preparation of his personal income taxes to a company in India.After he emailed his earnings and scanned receipts,his tax return was completed in two days at a cost of $50 - about one-third of what a U.S.firm like H&R Block charges.However,he had to file his return as "self-prepared," since it was not prepared by a U.S.accountant.Using a foreign service provider may require customers to reset their:

A) Attitudes
B) Judgments
C) Expectations
D) Perceptions
E) Performances