Multiple Choice
predicting.What do CRM predicting technologies help organizations accomplish?
A) Making predictions regarding customer behavior such as which customers are at risk of leaving
B) Segment their customers into categories such as best and worst customers
C) Identify their customers across other applications
D) All the above
Correct Answer:

Verified
Correct Answer:
Verified
Q5: Sales,marketing,and customer service are the primary users
Q6: _ management systems target sales opportunities by
Q29: Human resource component is one of the
Q36: Elogistics manage the transportation and storage of
Q53: "Why did sales not meet forecasts?" is
Q70: In the basic supply chain make refers
Q77: Call scripting systems gather product details and
Q97: In the basic supply chain source refers
Q98: Supply chain management involves the management of
Q123: What allows separate systems to communicate directly