According to the Text, Which of the Following Items Is

Multiple Choice

According to the text, which of the following items is not considered a broad guideline that can be used in the construction of a comprehensive framework (or system) for the management and control of performance quality?

A) Use of target costing.
B) Knowledge of underlying business processes.
C) Customer-based viewpoint.
D) Inclusion of non-financial performance indicators.
E) Reporting of quality cost information, based on a cost-of-quality classification framework.