Multiple Choice
A strategy map is:
A) A detailed flowchart outlining which firm managers are responsible for each implementation of a firm's strategy and when these implementations are to take place.
B) A cause and effect diagram of the relationships among the balanced scorecard perspectives to show how the achievement of critical success factors in each perspective affects the achievement of goals in other perspectives and the overall financial performance of the firm.
C) A framework for the firm to achieve a desired organizational change in strategy while mapping the successes of other firms within the industry.
D) None of the above.
Correct Answer:

Verified
Correct Answer:
Verified
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