A Large Retail Organization Previously Divided Work Among Its Four

Multiple Choice

A large retail organization previously divided work among its four employee benefits staff into distinct specializations.One person answered all questions about superannuation (pension plans) , another answered all questions about various forms of paid time off (e.g.vacations) , and so on.These jobs were recently restructured so that each employee benefits person answers all questions for people in a particular geographic area.For example, one staff member is responsible for all employee benefits inquiries from anyone in a particular geographic region.This restructuring most likely increased each employee's _________________.

A) sense of ownership
B) absenteeism
C) tendency to overwork
D) self-talk
E) competence