Which of These Statements About Emotional Labor Is True

Multiple Choice

Which of these statements about emotional labor is true?

A) Jobs involving customer service do not require emotional labor.
B) Research indicates that emotional display rules and standards are very similar around the world.
C) Emotional labor demands are lower in jobs requiring a variety of emotions.
D) Emotional labor demands are lower in jobs where interaction with clients is frequent.
E) Emotional labor demands are higher in jobs requiring more intense emotions.