Emotional Dissonance Occurs When

Multiple Choice

Emotional dissonance occurs when:

A) there are no known emotional display rules for a particular situation.
B) we experience conflict between the required emotions and our true emotions.
C) we work with someone who has high emotional intelligence.
D) job satisfaction is at the same level as organizational commitment.
E) Either there are no known emotional display rules for a particular situation or we work with someone who has high emotional intelligence.