Andrew Would Like to Use Instant Messaging on the Job

Multiple Choice

Andrew would like to use instant messaging on the job to communicate one-on-one with his customers.What is the first thing Andrew should do?

A) Contact his customers to let them know he will begin using instant messaging to communicate with them.
B) Ask his supervisor for permission to use instant messaging.
C) Set up an instant messaging account with a well-known IM client.
D) Come up with a clever screen name to use while instant messaging.