Shannon Had to Write a Letter to a Job Applicant

Multiple Choice

Shannon had to write a letter to a job applicant, telling him that he was not selected for a position.Because she really liked the applicant, in the rejection letter she wrote, "I thought you were our top candidate." What has Shannon done that might lead to legal difficulties?

A) By trying to make herself look good, she is guilty of the "good-guy syndrome."
B) She has used careless language.
C) She has used abusive language.
D) She has done nothing wrong.