Caroline Must Deny a Request Made by One of Her

Multiple Choice

Caroline must deny a request made by one of her employees.The most effective statement in a bad-news message denying this request would be

A) No, you may not be reimbursed for the extra night you stayed after the conference ended.
B) We are so sorry that we are unable to reimburse you for the extra night you stayed after the conference ended.
C) Although your extra night cannot be reimbursed, we will process the remainder of your expense claim immediately.
D) Please be advised that your extra night stay is not reimbursable.