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    Exam 9: Negative Messages
  5. Question
    Because We Value Loyal Customers Like You, We Have Enclosed
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Because We Value Loyal Customers Like You, We Have Enclosed

Question 101

Question 101

True/False

Because we value loyal customers like you, we have enclosed a coupon for $20 off your next meal at Outback Steakhouse is an effective closing statement for a negative-news message.

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