True/False
One reason that customers leave complaint messages on social networking sites such as Twitter is that they may receive faster responses to tweets than to customer service calls.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q50: The most important part of a bad-news
Q53: When communicating bad news,business communicators have five
Q78: An important goal when delivering negative-news messages
Q79: When should the direct pattern be used
Q80: To be actionable (likely to result in
Q81: A negative-news message written in the indirect
Q83: Business communicators should use the _ organizational
Q85: When a problem occurs with a customer,
Q86: In Latin countries, it is considered disrespectful
Q87: Molly makes an abusive statement about David.This