Question 1

Explain the benefits and risks associated with enterprise resource planning systems.

Accepted Answer

ERP benefits include integrate financial information, integrate customer order information, standardize and speed up manufacturing processes, reduce inventory, and standardize human resource information. ERP risks (costs) include software costs, consulting fees, process rework, customization, integration and testing, and data warehouse integration and data conversion.

Question 2

Human resource components have the ability to identify employees that are likely to ________ the company.

Accepted Answer

Leave

Question 3

What does an ERP vendor's future success depend on?

Accepted Answer

A)   Its ability to incorporate Internet, ebusiness, and wireless technology
B)   Its ability to incorporate Internet, interface, and wireless technology
C)   Its ability to incorporate Interface, ebusiness, and wireless technology
D)   None of the above B

Question 4

According to Meta Group, what is the average time it takes for the average company to see results from an ERP solution?

Accepted Answer

A)   2 to 6 months
B)   8 to 18 months
C)   18 to 36 months
D)   Impossible to determine

Question 5

Which component is a credit-management feature typically included?

Accepted Answer

A)   Accounting and finance components
B)   Production and managerial management components
C)   Human resource components
D)   Production and materials management components

Question 6

According to Meta Group, what is the average savings from a successful ERP implementation?

Accepted Answer

A)   $500,000
B)   $1.6 million
C)   $5 million
D)   Impossible to determine

Question 7

Which three basic attributes do successful ERP projects share?

Accepted Answer

A)   Overall fit
B)   Off the rack
C)   Off the rack and tailored to fit
D)   Custom made

Question 8

Which extended ERP component collects information used throughout an organization, organizes it, and applies analytical tools to assist managers with decisions?

Accepted Answer

A)   Business intelligence
B)   Ebusiness
C)   Customer relationship management
D)   Supply chain management

Question 9

Production and materials management components handle the various aspects of production planning and execution such as __________ forecasting, production scheduling, job cost accounting, and quality control.

Accepted Answer

The answer of Production and materials management components handle the...

Question 10

Redefining processes is a common ERP ___________.

Accepted Answer

The answer of Redefining processes is a common ERP ___________....

Question 11

What is the single most important force reshaping the architecture and functionality of ERP systems?

Accepted Answer

A)   Internet
B)   Interface
C)   Wireless technology
D)   Ebusiness

Question 12

Which of the following is a common ERP benefit?

Accepted Answer

A)   Integrate financial information
B)   Standardize and speed up manufacturing processes
C)   Reduce inventory
D)   All of the above

Question 13

Which of the following is an associated ERP cost?

Accepted Answer

A)   Purchasing the software
B)   Hiring external experts to help implement the system correctly
C)   Redefining processes
D)   All of the above

Question 14

Enterprise resource planning ____________ all departments and functions through an organization into a single IT system so that employees can make enterprise wide decisions by viewing enterprise wide information on all business operations.

Accepted Answer

The answer of Enterprise resource planning ____________ all departments and...

Question 15

_____________ ERP components are the traditional components included in most ERP systems and they primarily focus on internal operations.

Accepted Answer

The answer of _____________ ERP components are the traditional components...

Question 16

Business intelligence is both a core and extended ERP component.

Accepted Answer

A) True 
 B)False

Question 17

Oracle and SAP are the biggest ERP vendors.

Accepted Answer

A) True 
 B)False

Question 18

Production and materials management is a core ERP component.

Accepted Answer

A) True 
 B)False

Question 19

The business intelligence component of an ERP system typically collects information used throughout the organization, organizes it, and applies analytical tools to assist managers with ________.

Accepted Answer

The answer of The business intelligence component of an ERP...

Question 20

SCM, CRM, and ERP are all extended ERP components.

Accepted Answer

A) True 
 B)False

Exam 10: Enterprise Resource Planning

Explain the benefits and risks associated with enterprise resource planning systems.

Human resource components have the ability to identify employees that are likely to ________ the company.

What does an ERP vendor's future success depend on?

According to Meta Group, what is the average time it takes for the average company to see results from an ERP solution?

Which component is a credit-management feature typically included?

According to Meta Group, what is the average savings from a successful ERP implementation?

Which three basic attributes do successful ERP projects share?

Which extended ERP component collects information used throughout an organization, organizes it, and applies analytical tools to assist managers with decisions?

Production and materials management components handle the various aspects of production planning and execution such as __________ forecasting, production scheduling, job cost accounting, and quality control.

Redefining processes is a common ERP ___________.

What is the single most important force reshaping the architecture and functionality of ERP systems?

Which of the following is a common ERP benefit?

Which of the following is an associated ERP cost?

Enterprise resource planning ____________ all departments and functions through an organization into a single IT system so that employees can make enterprise wide decisions by viewing enterprise wide information on all business operations.

_____________ ERP components are the traditional components included in most ERP systems and they primarily focus on internal operations.

Business intelligence is both a core and extended ERP component.

Oracle and SAP are the biggest ERP vendors.

Production and materials management is a core ERP component.

The business intelligence component of an ERP system typically collects information used throughout the organization, organizes it, and applies analytical tools to assist managers with ________.

SCM, CRM, and ERP are all extended ERP components.