Which of the Following Statements Describes a Problem the Speaking-Listening

Multiple Choice

Which of the following statements describes a problem the speaking-listening differential may cause?

A) The quality of the salesperson's handshake becomes more important.
B) The customer may accuse the salesperson of backdoor selling.
C) The buying center will have multiple gatekeepers.
D) Salespeople often become lazy listeners.
E) Salespeople will have trouble making appointments with prospects.