Which of the Following Is a Core Value of TQM

Multiple Choice

Which of the following is a core value of TQM?

A) Methods are designed to meet the needs of external customers and not internal customers.
B) A few select employees in an organization are given training in quality.
C) Processes are designed such that errors are detected and corrected immediately after they occur.
D) The company promotes cooperation with vendors and customers to hold down costs.
E) Managers measure progress with feedback based on qualitative observations.