Multiple Choice
When Greg's house was burglarized,he decided to install a new home security system.However,when he learned that an installation would cost him $1000,he decided against it.The cost for the installation is an example of a:
A) procedural switching cost.
B) transactional switching cost.
C) financial switching cost.
D) relational switching cost.
E) rational switching cost.
Correct Answer:

Verified
Correct Answer:
Verified
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