Multiple Choice
Managing our emotions and the emotions of others represents:
A) the main feature of psychological contracts.
B) the highest level of emotional intelligence.
C) one of the four parts of the circumplex model of emotions.
D) one of the main causes of continuance commitment.
E) one of the four categories in the exit-voice-loyalty-neglect (EVLN) model.
Correct Answer:

Verified
Correct Answer:
Verified
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