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    Political Science
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    Organizational Behaviour Study Set 1
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    Exam 4: Workplace Emotions, Attitudes, and Stress
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    The Positive Effect of Job Satisfaction on Customer Satisfaction Is
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The Positive Effect of Job Satisfaction on Customer Satisfaction Is

Question 14

Question 14

Multiple Choice

The positive effect of job satisfaction on customer satisfaction is most clearly explained by:


A) organizational commitment.
B) emotional intelligence.
C) affective commitment.
D) service profit chain model.
E) None of the choices are correct.

Correct Answer:

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