Six Sigma's DMADV Process of Define, Measure, Analyze, Design, and Verify

Multiple Choice

Six Sigma's DMADV process of define, measure, analyze, design, and verify is a particularly good vehicle for

A) improving performance when there are small variations in how well an activity is performed. If there are wide variations, then the Six Sigma DMVSI process has to be used.
B) achieving 100 percent control over how a task is performed and eliminating 100 percent of the variability in how a task is performed.
C) improving performance when there are wide variations in how well an activity is performed.
D) developing new processes or products at Six Sigma quality levels.
E) improving customer satisfaction, whereas Six Sigma improves manufacturing processes.