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    Employee Training and Development
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    Exam 1: Introduction to Employee Training and Development
  5. Question
    _____ Is a Set of Standards Regarding How to Establish
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_____ Is a Set of Standards Regarding How to Establish

Question 34

Question 34

Multiple Choice

_____ is a set of standards regarding how to establish quality standards and how to document work processes.


A) Six Sigma
B) TQM
C) The Malcolm Baldrige award
D) ISO 9000

Correct Answer:

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