Although It Is Relatively Easy for Rivals to Implement Process

Multiple Choice

Although it is relatively easy for rivals to implement process management tools, it is much more difficult and time-consuming for them to

A) instill a deeply ingrained culture of operating excellence.
B) keep employees well-informed about the strides being made with continuous improvement.
C) unify the managerial efforts behind improving operating practices as a commendable goal.
D) combine the pursuit of financial objectives with the pursuit of its strategic objectives.
E) understand the barriers to installing new operating activities.