Management's Most Powerful Tool for Mobilizing Organizational Commitment to Competent

Multiple Choice

Management's most powerful tool for mobilizing organizational commitment to competent strategy execution and operating excellence is the

A) diligent and persistent use of benchmarking and best practices.
B) proper use of a reward structure with motivational incentives.
C) implementation of TQM and/or Six Sigma programs.
D) periodic giving of inspirational speeches aimed at arousing employees' emotional energy.
E) process of providing employees with a high degree of job security (ideally, via a no-layoff policy) .