Multiple Choice
Which of the following is NOT a value driver of a broad differentiation strategy?
A) Create product features that appeal to a wide range of buyers.
B) Improve customer service or add extra services.
C) Seek out high quality inputs.
D) Emphasize human resource management activities that improve the skills, expertise, and knowledge of company personnel.
E) Utilize just-in-time inventories and made-to-order products when customer demand rises and that buyers consider worth the cost.
Correct Answer:

Verified
Correct Answer:
Verified
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