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    Exam 12: Metrics for Performance Measurement in E-commerce
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    Which of the Following Metrics Could Be Used to Achieve
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Which of the Following Metrics Could Be Used to Achieve

Question 31

Question 31

Multiple Choice

Which of the following metrics could be used to achieve the objective of cost reduction?


A) number of customer support minutes per visitor
B) revenue per hour
C) hits per year
D) hits per month
E) all of the above

Correct Answer:

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