When Important Decisions Need to Be Made at WBG Construction

Multiple Choice

When important decisions need to be made at WBG Construction, CEO Greg Burrill asks all employees with relevant knowledge or a stake in the outcome for their thoughts. This collaborative approach recently led to a decision that not only sold a house but also inspired a new floor plan that appealed to a whole new segment of buyers. This is an example of

A) hierarchical control.
B) knowledge management.
C) enabling heroes and drones.
D) employee empowerment.