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What Is the Difference Between SCM and CRM

Question 102

Multiple Choice

What is the difference between SCM and CRM?


A) CRM records information about products and services;SCM records information about customers.
B) CRM stores and processes transactional information;CRM stores and processes business intelligence.
C) SCM manages production and delivery information;CRM manages customer information.
D) CRM records and processes operational data;SCM records and processes tactical information.

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