Multiple Choice
Which of the following CRM functions empower sales representatives with information and business intelligence focused on customer buying patterns and needs?
A) Customer service and support
B) Analytics
C) Sales force automation
D) Marketing campaign management
Correct Answer:

Verified
Correct Answer:
Verified
Q66: CRM was a precursor technology to ERP.
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Q72: Which of the following supply chain activities
Q73: _ is the term that describes a
Q74: You can use social media to gather
Q75: _ is a collection of Web-based and
Q76: Which of the following systems is the