Question 1

What is an image or a cloned copy created by a third-party tool such as Norton Ghost?

Accepted Answer

An image is a complete copy of a hard disk volume on which an operating system and all required application software has been preinstalled.

Question 2

Microsoft provides a Web site where you can search by model number of hardware or by a software version to see if it is compatible with Windows 7,called the __________.

Accepted Answer

Windows 7 Compatibility Center

Question 3

Two popular programs used for creating images are ____________________ and ____________________.

Accepted Answer

Norton Ghost;Clonezilla;or Acronis True Image

Question 4

The ____________________ examines hardware and installed software and provides a list of devices and software that are known to have issues with Windows XP.

Accepted Answer

The answer of The ____________________ examines hardware and installed software...

Question 5

Installing an operating system onto a hard drive with no previous OS installed is known as a (n)________.

Accepted Answer

A)   clean install
B)   upgrade Install
C)   multiboot install
D)   new install

Question 6

What is a EULA?

Accepted Answer

The answer of What is a EULA?...

Question 7

How many physical CPUs can Windows 7 use?

Accepted Answer

The answer of How many physical CPUs can Windows 7...

Question 8

The ____________________ program starts the Windows XP setup.

Accepted Answer

The answer of The ____________________ program starts the Windows XP...

Question 9

Which of the following is a valid Windows 7 installation folder?

Accepted Answer

A)   WINNT
B)   Windows
C)   Win7
D)   Windows7

Question 10

What online tool can be used to check your hardware and software and report compatibility issues for an upgrade to Windows XP?

Accepted Answer

A)   HCL
B)   Windows catalog
C)   Windows Update
D)   Upgrade Advisor

Question 11

For a Windows Vista Ultimate computer,a video card must support DirectX 9,128 MB of graphics RAM,pixel shader 2.0,plus ____.

Accepted Answer

A)   VGA support at 600 × 800
B)   a WDDM driver and 32 bits per pixel
C)   a DVI driver and 16 bits per pixel
D)   SVGA support at 1024 × 768

Question 12

Windows generates a number of special text files called ____________________ files that track the progress of certain processes.

Accepted Answer

The answer of Windows generates a number of special text...

Question 13

All of the following are possible ways to start a recovery to restore the PC back to its factory settings EXCEPT:

Accepted Answer

A)   special recovery partition
B)   set of recovery discs
C)   hitting a certain key during boot-up
D)   start the recovery console

Question 14

What program is used to check hardware and software compatibility in Windows XP Professional?

Accepted Answer

A)   Winnt/checkupgradeonly
B)   Upgrade Advisor
C)   HCL/checkupgradeonly
D)   HCL32/checkupgradeonly

Question 15

What measures need to be taken if a system locks up during the setup stage of installation?

Accepted Answer

The answer of What measures need to be taken if...

Question 16

A (n)____________________ provides the fundamental link between the user and the hardware that makes up a PC.

Accepted Answer

The answer of A (n)____________________ provides the fundamental link between...

Question 17

What is the ultimate authority that identifies whether hardware components are compatible with the operating system?

Accepted Answer

A)   EULA
B)   Windows Logo'd Product List
C)   MPA
D)   USMT

Question 18

A (n)____________________ CPU is the minimum requirement for a Windows Vista computer.

Accepted Answer

The answer of A (n)____________________ CPU is the minimum requirement...

Question 19

What is the process of moving data and users to a new system called?

Accepted Answer

The answer of What is the process of moving data...

Question 20

What is the minimum hard drive space needed for a Windows XP computer?

Accepted Answer

The answer of What is the minimum hard drive space...

Exam 14: Installing and Upgrading Windows