Multiple Choice
Which of the following is not a tool that managers can use to promote operating excellence and further the cause of good strategy execution?
A) Benchmarking and the adoption of best practices
B) Business process reengineering
C) Strategic resource training
D) TQM
E) Six Sigma quality control techniques
Correct Answer:
Verified
Correct Answer:
Verified
Q26: Reengineering how a firm performs a business
Q27: To build a total quality culture and
Q28: The Six Sigma process of define,measure,analyze,improve,and control
Q29: The most dependable way to keep people
Q30: A "best practice" refers to<br>A) a policy
Q32: Information systems provide managers with a means
Q34: Business process reengineering is a tool for<br>A)
Q35: In trying to gain employees' wholehearted commitment
Q36: The idea behind benchmarking and best practices
Q45: Explain what Six Sigma quality control programs