As a Development Requirement for His New Job,Rob Attended a Seminar

Multiple Choice

As a development requirement for his new job,Rob attended a seminar that focused on listening skills and giving and receiving feedback effectively when working with employees different from oneself.Rob took part in role playing to practice these skills with other managers and employees,many with diverse backgrounds.This type of instruction is referred to as:

A) skill modification.
B) skill building.
C) awareness training.
D) awareness building.
E) on-the-job training.