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  3. Study Set
    Management Leading Study Set 2
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    Exam 1: Managing and Performing
  5. Question
    One Dimension of Service Quality Is Making It Easy and Enjoyable
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One Dimension of Service Quality Is Making It Easy and Enjoyable

Question 67

Question 67

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One dimension of service quality is making it easy and enjoyable for customers to experience a service or to buy and use products.

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