How Can a Project Manager Support and Encourage Functional Conflict

Multiple Choice

How can a project manager support and encourage functional conflict?

A) Conflict should not be encouraged or supported
B) By asking tough questions and by challenging the rationale behind recommendations
C) By imposing a solution to the conflict after listening to each party
D) By negotiating a resolution by reasoning and persuasion
E) As soon as emotions flare, he or she can intervene and attempt to control conflict because it has become dysfunctional