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    Business
  3. Study Set
    Cost Management Study Set 3
  4. Exam
    Exam 2: Implementing Strategy: The Value Chain, the Balanced Scorecard, and the Strategy Map
  5. Question
    Which of the Following Could Be Considered Part of the Value
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Which of the Following Could Be Considered Part of the Value

Question 13

Question 13

Multiple Choice

Which of the following could be considered part of the value chain in a service firm?


A) Inspection of product.
B) Advertising.
C) Raw materials.
D) Customer service.
E) Advertising and customer service.

Correct Answer:

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