Customer-Response Time (CRT)is Defined As

Multiple Choice

Customer-response time (CRT) is defined as:

A) The time between when a customer places an order and the time when the order is received by the customer.
B) The elapsed time between initial customer contact and the time a customer places an order.
C) The time between when a customer places an order and when that order is manufactured.
D) The time between when an order is started into production and when that order is completed.