Multiple Choice
A massage parlor that requires its therapists to keep a database on each customer and include in that database what was done on each visit as far as customer aches and pains and peculiar characteristics of the customer,is trying to cope with which service characteristic?
A) intangibility
B) perishability
C) inconsistency
D) consumability
E) compatibility
Correct Answer:
Verified
Correct Answer:
Verified
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