A Direct and Sometimes Effective Way to Convince People to Change

Multiple Choice

A direct and sometimes effective way to convince people to change is to

A) pin the blame for shortcomings directly and entirely on employees.
B) bombard employees with facts aimed at inducing fear.
C) emphasize how huge and difficult the problems are.
D) compare the organization's performance to that of competitors.
E) motivate the employees with a stream of happy talk.