Multiple Choice
The Buckingham Insurance Company is having a hard time making a big change in the organization process. To help implement the change, the president of the company gets a key member of an outside organization to join the company's board of directors so that he will influence the change. Which of the following methods of managing resistance to change is used by the company?
A) Education and communication
B) Facilitation and support
C) Negotiation and rewards
D) Manipulation and cooptation
E) Explicit and implicit coercion
Correct Answer:
Verified
Correct Answer:
Verified
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