Erica, a Manager at a Restaurant, Has the Responsibility of Scheduling

Multiple Choice

Erica, a manager at a restaurant, has the responsibility of scheduling workers and assigning projects during each shift. Employees who have performed poorly are often scheduled for the unpopular weekend shifts and the worst shift duties. In order to avoid this, most employees try to perform well. In this case, Erica seems to use a high degree of _____ power.

A) legitimate
B) negative
C) coercive
D) referent
E) expert